Concurrent Login

Common questions

You may find this article helpful if you are asking:

• I’m getting a concurrent login error — what should I do?

• Why does it say my account is already in use?

• How do I clear a concurrent login?

• How can I log out of all devices?

• How do I remove an active session on another device?

• I can’t log in because I’m already logged in elsewhere — how do I fix this?

• How do I regain access to my account if it’s already active?

• Can I force log out other sessions?

Clearing a Concurrent Login

If you receive a concurrent login message and are unable to access your account, please follow the steps below:

• Attempt to log in to your Delta eSourcing account.

• When the concurrent login message appears, select “End Session.”

• Check your email inbox for a session reset link.

• Open the email and click the link provided to clear the active session.

• Once completed, return to the login page and sign in again.